Privacy Policy


At BrickPie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from brickpie.co.


Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

Uploaded Content

When you create a BrickPie product, you may upload:

  • Photos
  • Images
  • Custom messages or text

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our products and website experience
  • Send order updates and shipping notifications
  • Prevent fraud or misuse
  • Send promotional emails or offers (only if you opt in)

Uploaded photos are used solely for generating your custom BrickPie products.

Photo & User Content Usage

Your uploaded images and custom content remain your property.
By uploading content to BrickPie, you confirm that:

  • You own the rights to the content, or
  • You have permission to use and upload the content

BrickPie will not sell your uploaded images to third parties.
We may request permission separately before featuring customer creations on our social media, marketing materials, or website.

Payment Security

Payments made on brickpie.co are securely processed through trusted third-party payment providers. BrickPie does not store full credit card information on our servers.


Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Support marketing and advertising campaigns

You may disable cookies through your browser settings, though some features of the website may not function properly.


Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Shipping and fulfillment
  • Website analytics
  • Email marketing

These providers only receive information necessary to perform their services.


International Shipping & Data Transfers

As BrickPie offers international shipping, your information may be processed or transferred outside your country of residence for order fulfillment and logistics purposes. We take reasonable measures to ensure your information remains protected.


Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

Uploaded images may be deleted periodically after order completion unless required for customer support or reprint requests.


Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent

To make a request, contact us at:
Email: support@brickpie.co


Children’s Privacy

BrickPie products contain small parts and are not intended for children under 3 years old. Our website is not directed toward children, and we do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


Contact Us

If you have any questions regarding this Privacy Policy, please contact:

BrickPie
Website: brickpie.co
Email: support@brickpie.co

Effective Date: 30-May-2026